What We Do
eOS is a software platform that lets utilities evaluate the changes taking place as a result of the energy transition and then develop and launch new products and services that respond to those changes.
Profile Your Customers
eOS ingests data from the utility’s meter-to-cash and CRM systems and enriches it with third party data (e.g. weather from weather agencies, solar irradiance from NASA etc) to create detailed customer profiles. Utilities can define customer segments based on any combination of site or customer attributes.
Create New Segments
Profile Customers
Evaluate load and other key metrics
Analyse Segments
eOS profiles customers using the core metrics of load profile, gross margin, carbon footprint, and customer spend. eOS also explains how each of those metrics change throughout a typical day.
Gross Margin
Generation Mix & Carbon
Customer Spend
Retail Products & Pricing
eOS assists with rate and network tariff design. Utilities can apply all eligible or test rates to its customer base or any segment. eOS calculates the gross margin and customer spend and lets the utility evaluate the risk profiles of different segments.
Customer Spend & Gross Margin – Flat Rate
Customer Spend & Margin – Time of Use
Customer Spend & Margin – Demand Rate
Consumer Technologies
eOS simulates behind-the-meter technologies and devices, allowing utilities to evaluate how technology uptake rates will impact load profiles, gross margin and other core metrics. These changes can be simulated across the entire customer base or any customer segment. Utilities can virtually ‘install’ simulated technologies on any number of sites and use different scenarios to understand load and pricing implications.
Rooftop Solar Evaluator
Heat Pump Evaluator
Battery Evaluator
Go-to-Market
Utilities can rank all sites within a segment based on any of the core metrics, such as load profile / peak demand, gross margin, carbon and customer spend. Utilities can identify the highest value customers for product rollouts and strategic initiatives, and recruit customers with extremely personalised recommendations.
Device Evaluators
DER Evaluators
Utility Product Bundles
Customer Support
Customer support teams need confidence in their product recommendations and tools that let them support new products and services. eOS delivers these services with product and scenario evaluators that include ‘what if’ analysis.
Rate Recommenders
‘What if’ tools
Other rate metrics